Everything restaurants typically ask before placing their first order. Don't see your question? Email sunny@layercompany.in.
Yes — that's the core of what we do. We supply in your preferred format based on your kitchen's production needs. Fresh made-to-order for daily service (our primary offering), or frozen for flexible storage. Same recipes, same quality, same portion sizes.
Our order unit is 1 tray (12 portions) per SKU. You can mix and match different SKUs in the same order (e.g., 1 tray of Tiramisu + 1 tray of Chocolate Truffle).
Fresh orders can be delivered same-day or next-day, depending on your service window. Frozen orders ship within 48 hours of confirmation. Both delivered Bangalore-wide.
Currently we deliver only within Bangalore city limits. We're expanding to other South Indian cities in 2026 — get in touch to register interest for your location.
Fresh orders arrive in insulated boxes with ice-gel packs, kept at 2–4°C throughout transit. Frozen orders arrive in insulated boxes with dry-ice packs, maintaining −18°C. Each tray is sealed and labelled with SKU, batch number, and best-before date.
Fresh desserts have a 3-day shelf life stored at 2–4°C. Frozen desserts have a 90-day shelf life stored at −18°C. The exact best-before date is printed on each tray.
Only if you're ordering frozen. Fresh orders go straight into your standard refrigerator (2–4°C). For frozen orders, any standard commercial or domestic freezer at −18°C works — no special equipment. Tray dimensions (380 × 280 × 60 mm) are compatible with standard GN (Gastronorm) shelving.
Yes. Every dessert arrives fully finished with garnish included — ready to serve as-is. Where relevant, we also include a small container of extra sauce or plating extras (e.g. chocolate coulis with Chocolate Truffle) so your chef can add a signature touch when needed.
Move individual portions from freezer to refrigerator 1–2 hours before your service window. Then serve — no cooking, no assembly required.
No. For food safety and texture quality, do not re-freeze any product after thawing. Thaw only what you'll serve in that shift.
Prices are quoted per tray, exclusive of 18% GST. Volume discounts apply for orders above 10 trays per month. Contact us for a customised quote.
We accept bank transfer (NEFT/RTGS/IMPS), UPI, and corporate cheques. Credit/debit card payments are available for orders under ₹25,000.
New accounts pay in advance for the first 3 orders. Qualified accounts may receive 7-day credit terms based on a credit assessment after the initial trial period.
Yes, for partners with a minimum monthly commitment of 50+ trays. We can develop custom SKUs or modify portion sizes. Lead time: 4–6 weeks for custom development.
All 10 desserts are standardised at 90–100g approx per individual portion. 12 portions per tray.
All SKUs in our current range are vegetarian. Detailed ingredient and allergen information is available for each product on request.
Yes. Eligible restaurants and cafés can request a free sample tray. Fill out the contact form or WhatsApp us at +91 96861 42860.
Existing customers can reorder via WhatsApp (+91 96861 42860) or email. Your dedicated account manager will confirm pricing and delivery within 4 hours.
Contact your account manager or email sunny@layercompany.in within 24 hours. See our Shipping & Returns Policy for details.